One of the biggest online grocery delivery services right now is FreshDirect. The company is positioned in the Mid-Atlantic region with a big following in that area. NYC and Philly are the most south the company goes. The highest north the company can reach is around certain areas of CT.
I have always had a major issues with the fact that FreshDirect is very restrictive to their customers, and charges a very high fee for their services. However, this article I found in the Supermarket news is awesome when it comes to the company's marketing strategies.
One of the greatest parts of this article is about how FreshDirect is focusing on what customers are using to order, and how the company can maintain their marketing message across the different platforms. For example, customers use desktops computers to place an order during the week being at work more, but they place an order through mobile devices on weekends being home at that point.
Very insightful article!! Even though I dislike the company, still got to give it up to great hustle here :)
Thoughts and/or Comments??
Jaymo
http://m.supermarketnews.com/online-retail/freshdirect-targets-multi-device-strategies
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